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The 'Legal Bit'

Tent Rental Terms and Conditions


  1. This Hire Agreement is for the hire of tents and camping equipment (“ Tents & Equipment”) and the sales of goods (“Goods”), and the parties to the Contract are

    1. The person, company, organisation or group hiring the Equipment (“Hirer”)

    2. 4x4overlander Ltd (Registered No: 06983924) with registered offices at Ladyship Business Park, Mill Lane, Halifax 

    3. is a division of 4x4overlander Ltd for the hire of ‘’Tent & Equipment’’

    4. Any condition deemed invalid will not affect other conditions. Nothing in the Contract is intended to limit a consumer’s existing legal rights.

  2. Extent of Hire Agreement and Cancellation 

    1. The Hire Agreement is not assignable and is effective when 4x4overlander Ltd accepts the Hirer’s detailed order.

    2. 4x4overlander Ltd reserves the right to charge for cancellation.

    3. Maximum hire period is 21 days. (Longer hire periods can be negotiated)

  3. Ownership of Equipment and Goods Equipment hired remains the property of 4x4overlander Ltd at all times.


    1. Basis of charging The stated hire charges within the Invoice are for the duration of the Hire Agreement and include Saturdays, Sundays and Public Holidays. The first day will be the day the customer can expect to take delivery or collect the order and the last day will be the day the customer must await the courier service to make collection of the order or the equipment is returned. A day either side of the hire is given free to allow handling and transportation time. The minimum hire period is one week.

    2. Transport charges - Delivery and collections including attempted calls are chargeable. If Tents & Equipment is not available on the agreed return date then the security deposit will be used to pay for additional collections.

    3. Security Deposits  - Upon booking a damage deposit is required for all Tent & Equipment hire, and will be added to the invoice. Once the equipment has been returned it will be checked and if all in good condition, the damage deposit refunded to the Hirer within 7 days. The deposit amounts are dependant on the hire cost and length of hire and are shown on rental tariff.

    4. Where damage, beyond normal wear and tear, has been incurred, then the repair, extreme cleaning and replacement charges will be made against the Hirer’s deposit. The Hirer will be notified in this instance. If the tent is not repairable the Hirer will be liable for the full value.

    5. Indicative charges

      1. ​Replacement value of tents: £1250 - £2350 dependent on model

      2. Replacement of tent pole section: £15

      3. Repair to groundsheet: £5 per hole

      4. Replacement of awning wire: £15

      5. Replacement mattress: £100

      6. Extra cleaning (beyond usual check and brush out between rentals): £11.00 per hour

      7. Vandalism or Graffiti of any hired equipment: Forfeit of full deposit

    6. Loss of Equipment 4x4overlander Ltd shall treat the Tents and Equipment that are stated to be unavailable for inspection after reasonable notice as being lost.  In such instances, the Hirer shall pay a replacement charge for Tents and Equipment as stated in the table at clause 4.5.

    7. Theft of Tents & Equipment - Theft of Tents & Equipment must be reported to the Police and a crime reference number obtained. The Hirer must notify 4x4overlander Ltd within 24 hours of the theft and write to 4x4overlander Ltd. Ladyship Business Park, Mill Lane, Halifax or email

  5. Delivery/Collection -Delivery of Hire orders and Goods orders 

    1. Delivery of the order to the Hirer’s selected address or collection is the first day of the hire order. When forming part of a Hire order, Goods will be delivered along with the hire order. Delivery will be made to the Hirer’s preferred delivery address, which may be their home address or place of work. 

    2. Collection of Hire orders Collection of the order is defined as being on the last day of the hire order. Collection should be from the same address as the delivery address. 

    3. Charges Delivery and Collection charges will be quoted on your invoice. (Collecting and returning in person bears no additional cost). We strongly recommend collection from Halifax as the Hirer will not have additional charges and will get the benefit of a demonstration of how to use it.

    4. Coverage- 4x4overlander Ltd is able to offer the delivery/collection service to all mainland UK. This is not a service available through the website and must be arranged separately by emailing us at


    1. Payment - Terms Payment of any charges or any other sums due under the Hire Agreement shall be made upon confirmation of the order for the Tents & Equipment. Payment shall not be deemed to have been made until 4x4overlander Ltd has received cleared funds. If payment is not received within this timeframe the order will be cancelled and the Hirer will be notified by email. Payment can be made by Cash, Debit card or BACS transfer (details given on invoice)


    1. The following charges apply in the event of cancelling a hire after payment has been taken:- Time period before hire start date refund available: Up to 21 days before - 50% of the Hire Agreement. Less than 21 days before No refund on hire charges


    1. Inspection and receipt of Tents & Equipment - The Hirer will sign to acknowledge receipt from the courier company at delivery. Any items missing or Tents & Equipment defects should be reported to 4x4overlander Ltd immediately by telephone on 01422 243966

    2. Delivery/collection of Tents & Equipment - The Hirer will provide adequate delivery and collection access. The Hirer will make every effort to ensure that the tent is packed only when completely dry, so as not to cause undue damage to the material during transit back to 4x4overlander Ltd. The Hirer will need to ensure the Equipment is re-packed suitably for courier transportation back to 4x4overlander Ltd, usually in the original packaging.

    3. Security of Equipment - The Hirer accepts responsibility for Tents & Equipment security until its collection and undertakes not to sell or relinquish possession, alter, repair or modify it in any way. Unless given specific permission to do so by 4x4overlander Ltd.

    4. Safe use of Equipment - The Hirer is responsible for the safe and correct operation of Tents & Equipment (using the pitching and other operating instructions supplied) by competent persons not under the influence of alcohol or drugs. The Hirer will ensure any non-4x4overlander Ltd Tents & Equipment used in conjunction with the Tents & Equipment also conforms to safety requirements.

    5. MANUFACTURER’S WARNING - the material is fire retardant but not flame resistant. Therefore do not smoke or cook food inside the tent. The Hirer will ensure the equipment is used in a safe manner, and will not have any naked flames or smoking within the Tents. 


    1. Hire rates - 4x4overlander Ltd will maintain the agreed hire rates for the duration of the Hire Agreement. 

    2. Safety and operating instructions- Tents & Equipment will have instructions included within the packaging. Equipment collected from our warehouse will be demonstrated.

    3. Cleaning and inspection of Tents & Equipment - Tents & Equipment will be inspected after each hire, so it is ready for the next hire in good usable condition. The Hirer must ensure that the inside of the tent is kept clean and swept out if possible before packing. Additional tent pegs are supplied with each tent.

    4. Delivery and collection -4x4overlander Ltd will instruct its courier company to deliver and collect Tents & Equipment as per the days confirmed in the order. Should the courier company fail to comply, 4x4overlander Ltd will make every effort to get the order to you and make alternative arrangements in accordance with the Hirer’s request. 

    5. Limitation of liability -The limit of liability in respect of defect or failure of equipment or goods is limited only to making good such defect by repair or replacement, at 4x4overlander Ltd option

    6. The liability of 4x4overlander Ltd for claims made by the Hirer does not extend to any unforeseeable financial loss caused by late or non-delivery of Equipment, unsuitability, breakdown or lawful repossession. Please also take note: MANUFACTURERS WARNING No tent material is 100% waterproof and in extreme weather conditions some leakage may occur around openings and seams. The liability of 4x4overlander Ltd does not extend to any personal possessions or equipment damaged or lost from a tent whilst on hire, howsoever caused. The Hirer should ensure they have adequate insurance to cover such lose or damage.

  10. Try before you Buy - If the Hirer buys any of the following items [roof tent or Oztent] they had hired from Company within 1 year of the initial hire date listed on the Invoice, an allowance of 50% of rental fee will be made against the purchase price for said item.

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